Customer Notice

⚠️ Urgent Customer Notice ⚠️

Last Night we took the decision to temporarily close our showroom. In accordance with the announcement of Boris Johnson.

☎️ Phone lines will remain open 7 days a week between 10am-5pm on 08450 34 35 50 and team members will be picking up messages and calling you back.

💻 Our website is available 24/7 for online orders of all products and we also have submission forms for all support services we offer (repairs, relocation, service) which you can complete and we will add you to our list and prioritise this work appropriately as and when it’s safe to do so. Our webshop is live and you can purchase 95% of all our showroom products. If you spend over £50 you get free delivery

🔧 For customers with technical issues please send these to and we can find the most suitable course of action to assist in these difficult times.

🥰 If you are looking to purchase a hot tub or planning one for the future the team are working behind the scenes and can assist every step of the way.

We will of course be constantly monitoring the situation which is changing rapidly to ensure that our number one priority is the safety of our employees & customers.

Stay safe everyone and please contact us if you or anyone else needs our support, both hot tub related or anything else!

For all live company updates please follow our Facebook page. This Facebook page will be updated daily

National Award for Hot Tub Boss

Gareth Jones, Managing Director of the Carbon Zero Group, was named Businessman of the Year at the Welsh SME Business Awards, held at The Exchange Hotel in Cardiff.

In what has been a challenging period for UK industry, the Mochdre-based retail and tourism pioneer has bucked the trend and enjoyed a solid 12 months, matching record-breaking sales of the previous year.

Gareth wants to build on that in 2020 and push turnover over £2.5million following a period of investment in his workforce and facilities. He also has big plans for their hot tub showroom at the Old Creamery on Station Road.

“It’s an absolute honour to win this award, it was a big surprise, so I’m really thrilled,” said Gareth, a qualified civil engineer and the youngest ever President of the Federation of Master Builders.

“I’ve been fortunate to win prizes in the past but this one feels particularly sweet as it’s been a tough and uncertain year for business in the UK.

“We’ve felt that as well, but by working together and with the support of our incredible, loyal customers we’ve been able to achieve good results.”

He added: “There has been investment here in Mochdre and there will be more in the months ahead, so we are entering an exciting new era for the company – to have received this prize shows we are on the right path.”

As well as the Solar Energy division, hot tub showroom and composite decking side of the Carbon Zero Group, Gareth also owns the revolutionary groundscrew solutions firm, Stop Digging! North Wales and the North West.

Each service complements the next, and with satellite hot tub sites in Abergele and Porthmadog proving popular, the dad-of-one says the firm will continue to have a positive effect on the region’s tourism and leisure economy.

Their place among the biggest hot tub businesses in the country is also secure, having again been nominated in the Spa Retailer of the Year category at the UK Pool and Spa Awards, and for a prestigious SME National Business Award at London’s Wembley Arena in December.

“We have found a good blend and all aspects of the company are firing on all cylinders,” said Gareth.

“We try and stay ahead of the game by being a little but unique and stealthy, which gives us flexibility and puts the customer at the heart of every decision.

“It’s worked well for us, and I’m confident with the improvements made this year we can grow further in the months ahead.”

One of the highlights of the calendar was Wales’ first hot tub expo, and next summer’s looks set to be even bigger and better.

“We had such a good turnout that next year’s event will be even more of a celebration, for new and existing customers,” he said.

“Thanks to everyone who has supported us, and to the Welsh SME Awards for presenting us with this trophy – it’s fantastic.”

A leading leisure firm is celebrating its anniversary with record profits and plans for national expansion.

A LEADING leisure firm is celebrating its anniversary with record profits and plans for national expansion.

And it is double delight for UK Leisure Living boss Gareth Jones, who was this week announced as a finalist in the Businessperson of the Year category at the prestigious SME Business Awards.

The North Wales company has grown significantly in the last four years, employing 12 staff in Mochdre and St Asaph. 

Managing director Gareth has taken an organic approach, introducing a hot tub sales showroom and maintenance service, composite decking and now the revolutionary groundscrew solutions arm, Stop Digging! North Wales and the North West.

With plans to push turnover over £2million in the next 12 months and increase the workforce to 20 employees, they have enjoyed their “best ever year” of sales and look forward to celebrating the birthday with more good news in the weeks ahead.

“We are honoured to have won many prizes over the years, but to be nominated for an SME Business Award is incredible, I am delighted,” said Gareth.

“We have enjoyed a brilliant four years and it looks set to continue given the amazing start we had to 2019, enjoying great sales and welcoming hundreds of visitors to the UK’s First Ever Hot Tub Expo.

“Immediate plans are to keep growing, and we are looking at possible expansion of the premises, but ultimately our vision is to continue supporting the tourism and leisure economy in North Wales and retaining our position as one of the biggest hot tub retailers in the UK.”

UK Leisure Living now has tubs on display in Abergele and Porthmadog at satellite locations and is looking for Stop Digging! installer partners in the north west, Cheshire and Shropshire.

The decking side of the business is also booming, and he plans to take on five staff to meet demand in that area over the next two years. 

“Between these three areas of the business it’s a very exciting time,” said Gareth, a qualified civil engineer and youngest ever President of the Federation of Master Builders.

“They all complement each other and give us a very positive outlook for the future because we are not reliant on one sector to supply all of our income.”

Gareth added: “We’ve always been that little bit different and like to challenge ourselves and our suppliers and partners, so we can all improve and grow together; there are always new and better ways of doing things.”

With preparations already underway for the 2020 Hot Tub Expo and customers enjoying a Hawaiian Luau in past days to mark their business birthday, the team at UK Leisure Living is looking to set new records in decking, groundscrew and hot tub sales in the run up to Christmas.

“If we carry on as we have so far this year, especially on the hot tubs side, we are aiming to grow by a further 30%, and that’s after nearly doubling turnover last year,” said Gareth.

“We could not do any of this without our loyal customers and supporters, so from all of us I thank you all. We are having our best year ever and are confident we can do even better. We look forward to supporting our hot tub family for many years to come”

For more on UK Leisure Living, follow them on social media or visit

Bubbling Success as Hundreds attend Wales’s First Hot Tub Expo

The area’s BIGGEST Hot Tub Retailer held at the weekend, Wales’s First Hot Tub Expo. Hundreds of Hot Tubbers passed through the door, as they listened into seminars and grabbed a bargain. Gareth Jones Managing Director of UK Leisure Living commented ” Wow what a weekend and I am so proud of the team putting on a great show. We welcomed hundreds of people through the door and it was a pleasure talking hot tubs with them.

Over the weekend seminars were held daily by Kevin Sanger of Elite Spas, as well as Dorian Davies from Darlly Europe. Gareth Jones MD delivered two presentations daily. Gareth commented further ” It was great delivering the seminars and passing our expert knowledge on to guests. We had great feedback on the event and everyone learned something. I would like to thank Kevin and Dorian for their support and all the great people who attended and made the event such a success”

The company also launched a few new products at the Expo including a new Tablet that kills bacteria in hot tub pipework and a new system to alleviate the use of yellow frog cartridges that can become costly.

The retailer was crowned a Gold Award Winning Retailer in 2018 at the UK Pool and Spa Awards. As well as the Wales Startup Award winner for two categories inc Retailer of the Year and North Wales Business of the Year. The company has gone from strength to strength over the last few years and is now established, as one of the Biggest in the UK by volume sales. There showroom is also one of the Biggest in the UK by tubs on the Floor.

Wales’s First Hot Tub Expo!

Wales’s First Hot Tub Expo!

As the Regions BIGGEST Hot Tub Retailer, we are always bringing only the Best to our customers. This Event is a must for anyone with or considering buying a hot tub.

Why Come along? See the list below and enjoy one of the daily seminars.

✅ Come and see the BIGGEST Collection of hot tubs found anywhere, for this 3 day event.
✅ Mega Discounts across the Ranges
✅ 8 Different Brands on display
✅ Approx 30 tubs on the floor to see
✅ Daily Seminars inc Chemical Training, Hot Tubs in Holiday Cottages and what to look for when buying a hot tub.
✅ Indoor Event
✅ Free Tea and Coffee
✅ Free Gifts available!

Make sure your registered for this awesome Hot Tub Event!

The only event to attend this year if you own or are considering a hot tub ?

Seminar Topics (same time and topic on all 3 days)

10.00am – Hot Tub Buying Tips and what to look for – Kevin Sanger Director of Elite Spas
11.30am – Holiday Hot Tubs and HSG282 Compliance – Gareth Jones MD of UK Leisure Living
1.30pm – How to get the most from your Filter – Dorian Davies of Darlly Filter Manufacturers
3.00pm – Chemical Master Class

Get Free Tickets and click this link and Register Here